Where does your beef come from?
What is the difference between USDA Prime and USDA Choice?
What does aging mean?
What is Dry Aging?
How do I thaw my steaks?
How long will my steaks last in the freezer?
If my steaks arrive and they are partially thawed, are they still good?
What if the steaks are a brown color?
How do I cook my steaks?
How can I tell if my steak is cooked to my favorite degree of doneness?
Should I cut into my steak to see if it is done?
How many servings do I allow per pound of meat?
How thick are the steaks?
Place your steaks on a large plate or dish in your refrigerator overnight or approximately one day prior to serving to allow gradually thawing. Do not remove the plastic wrap.
Yes, the steaks are still good if cold to the touch and may refrigerated or frozen until you are ready to eat them. If they arrive warm to the touch, do not consume them, and contact Customer Service.
We highly recommend using a meat thermometer and following the manufacturer�s instructions for use. We have an excellent Wireless Meat Thermometer available for purchase on our website and catalog. See �Cooking Accessories� on our site and also in our catalog.
We recommend that you keep your steaks no longer than 4 months for optimum taste and flavor. This does not mean that they are spoiled after that time, and many Customers have let us know that they sty in excellent condition with the same exceptional quality for much longer. Freezer temperatures and humidity levels will cause this to vary.
USDA Prime is the highest grade given to a beef animal. Prime beef represents about 2% to 3% of all beef in the United States. USDA Choice is the next highest grade. Always insist on USDA graded beef to ensure that you are receiving the best quality possible. We also carry Certified Angus Beef® brand. Less than 8% of beef can earn this distinctive USDA recognized brand.
We select ONLY Midwest Grain Fed Beef. We offer only USDA Prime and USDA Choice as well as Certified Angus Beef® brand.
Aging, often referred to as "wet aging," is a process in which we allow the meat to naturally age, vacuum sealed in Cryovac within a Climate Controlled Environment for 21-30 days. This allows the meat to marinate in its own juices, and become very tender. That is the difference between a great steak, and a tougher, less flavorful steak, and results in an exceptional quality.
Dry Aging is a technique in which unwrapped cuts of beef are placed in cold coolers to age. The meat is allowed to dry on the outside, creating a hard shell. Dry aging was done before the introduction of Cryovac, a very thick, air-tight, vacuum sealed plastic packaging. Dry aging produces a slight to strong nutty taste which is not always preferred by many.
Simply preheat your oven, grill, or broiler. Seal in the meat�s natural juices by searing at a high temperature in a saut� pan or skillet on your stove top, or on your grill. Then reduce the heat and cook until it reaches the desired level or degree of doneness. We do recommend the use of a meat thermometer to test while cooking.
No! Cuts and fork holes allow juices to escape, causing the steak to become less tender, dry, and lose flavor. We recommend a meat thermometer, such as our Wireless Meat Thermometer, available on our website from the Cooking Accessories category, or in our catalog.
Allow approximately 1/4 � 1/3 pound per serving for boneless cuts. Allow 1/2 pound per person for bone-in cuts. Keep in mind that roasts will shrink up to 10% depending on your cooking method, temperature, and oven.
A deep brown color is common when meat is not exposed to oxygen. Once the package is thawed and the meat is re-exposed to air, it will become red again. Your beef should be fine.
The overall thickness will vary. Our steaks are cut based on weight, not thickness. This is the standard practice of premium beef suppliers worldwide. Due to unique variances in the physical characteristics of each animal, no two steaks are identical in thickness. The weight will determine the overall thickness. We guarantee that you will receive the weight exactly as described, and we supply only USDA Prime, USDA Choice, and Certified Angus Beef® brand.
How are my packages delivered?
Where are my packages delivered?
How are the steaks, beef, and other food products packaged?
Do you have International shipping available for my friends or relatives outside of the United States?
Will my recipient know that I have sent a package to them?
May I pick-up my order at your Chicago location?
How do I obtain a password for online ordering and and reviewing my order or account?
What is a key code?
How do I request a Stock Yards catalog?
The shipping charges listed for Standard delivery will ship within 3-4 business days to addresses within the 48 continental United States. Shipments to Alaska, Hawaii and Canada are available for an additional charge. Simply contact Customer Service, and we will be happy to assist you. Please contact us regarding Express or Overnight and Saturday deliveries to ensure that it is available to your requested or specified address. Additional charges will apply. All orders are shipped DRIVER TO RELEASE, and NO SIGNATURE IS REQUIRED. This means the package will be delivered to the address without obtaining a signature. Please be sure to alert the recipient that a perishable food gift is on its way and will be delivered to them.
Delivery to Alaska and Hawaii is also available for an additional charge, which will vary depending on the total package weight. We also have delivery to Canada with two weeks� advance notice before the required delivery date.
All Stock Yards products are packed in sturdy Styrofoam containers with dry ice packs and additional sturdy exterior cardboard boxes to ensure the products remain frozen or well chilled as well as stable during shipment.
At the present, we ship to Canada, with two weeks� advance notice or lead time. Contact us at Customer Service to arrange your Canadian deliveries and determine total cost based on the total package weight. Please call us for delivery to Puerto Rico addresses.
Yes. We will send a postcard if you are placing your order with two weeks notice BEFORE the requested delivery date. Please note: If your package is scheduled to arrive sooner than two weeks, a notification cannot be sent. We ask that you notify or call the recipient to let them know that a perishable food gift will be delivered and when. This will help to ensure that delivery arrangements will be made, since no signature is required for the release of the package. Please double check your addresses, since delay or damage due to incorrect or incomplete address will void our Guarantee. We cannot guarantee shipments if the gift recipient is not present to receive the package.
Yes. You may arrange to pick up your order at Will Call on Tuesday � Friday 11:00 AM � 5:00 PM. We request that you place your order at least 24 hours in advance. When ordering online, please give us a call at 800-621-3687 M-F 8:00 AM - 5:00 PM CST. You may also notify us via e-mail at
customerservice@stockyards.com, and Place "Will Call Order" in the Subject line.
If you currently do not have a password, you may get a password by going to
http://www.stockyards.com/login.aspx and registering by filling in your name, email address, and a password of your choosing.
For Standard Delivery, a charge of $4.99 will be added and included with each Gift Certificate order. If requested, Express (Overnight) Shipping charges will apply. Please call us.
First, place your order. Then, simply type the Certificate number in the GIFT CERTIFICATE field. Next, enter your credit card information to complete your order. Your FINAL purchase confirmation will reflect the accurate total charged to your credit card account.
The Key Code is our code for a particular offer or specific promotion, and it is not a required field when ordering online. Key Codes are found on the back of our catalogs, in the yellow box near your address label, or in email which we send to our Customers supplying their email address when ordering, for those special promotions.
Click on "Request A Catalog" and enter your contact and address information; send us an email at: customerservice@stockyards.com; or call Customer Service.